Although BASIS ID ensures the safe methods of processing data, overall security also depends on its clients. Security should be of a major concern of all the people who have a direct access to any of our systems.
When entering BASIS ID CRM, make sure that you use two factor authentication to prove your identity. You should also make sure that the device via which you log in cannot be accessed easily (e.g has password) and is free from any malware and viruses. Please, note that the system has its pre-decided length of session to avoid unauthorised access. However, make sure you have logged out from the CRM system and closed the window in browser.
Furthermore, BASIS ID encourages its clients to limit the number of people who have access to database as well as limit their level of access (e.g option to only see basic data). You should ensure that people interacting with customers’ data shall have the appropriate training and duty of confidence.