This means that an individual can request to limit the way that the company uses their data. They can do it in the following events:
- the individual contests the accuracy of their personal data and you are verifying the accuracy of the data;
- the data has been unlawfully processed and the individual opposes erasure and requests restriction instead;
- you no longer need the personal data but the individual needs you to keep it in order to establish, exercise or defend a legal claim.
In such situation, you can freeze customer’s profile in BASIS ID CRM.